Shipping Policy

All of our products are made to order. Usually, it takes 3-8 days to fulfill an order. Some products, depending on the level of customization, may take up to 14 days.

Shipping times depend on carrier and your location, but can be estimated as follows:USA, PR: 3-4 business days
CA: 6-8 business days
INTL: 10-20 business days

Refund Policy

After placing the order, you have a 2-hour grace period to make any necessary address corrections or size/color modifications. If you wish to cancel, contact us immediately to assist you, or open a Support Ticket in your account. As we begin processing orders within 2 hours of receiving, we are unable to guarantee any cancellations after this time period. We do not offer refunds as every product is made especially for you.

Cancellation / Return / Exchange Policy

We offer returns or exchanges only for damages in transit or defects in the product, garment, or printing. To initiate a return or exchange, you must contact us within the first 5 days of receiving your order, and provide photos that clearly depict the reason for your claim.

For more details, visit the Frequently Asked Questions page.