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Shipping Policy
Once your order has been placed and payment has been successfully processed, we require a processing time of up to 2-3 weeks to prepare your order for shipment. During this period, we will be making completely handmade your product(s), conduct quality checks, and securely package your items.
Refund Policy
Once a purchase is made, it is considered final and non-refundable. We do not offer any refunds, returns, or exchanges.
Cancellation / Return / Exchange Policy
By making a purchase or utilizing our services, you acknowledge and accept this "No Refunds" policy. It is your responsibility to carefully review and understand this policy before completing any transaction. Should you have any questions or concerns, please contact our customer support for clarification.
We do not accept returns or provide refunds due to a change of mind, personal preferences, or dissatisfaction with the product.
Once a purchase is made, it is considered final and non-refundable. We do not offer any refunds, returns, or exchanges.
In the event that you receive a damaged or defective product, please contact our customer support within 48 hours of receiving the item. We will work diligently to address the issue and provide a suitable resolution, which may include replacement, repair, or store credit.